Patient information
Payment
Private Medical Insurance
Please contact your Insurance Company prior to your consultation or treatment to obtain authorisation and bring with you to your appointment.
Note: If all costs are not covered by your Insurance Policy, any outstanding balances are your responsibility. Hillsborough Private Clinic cannot be held responsible for non-payment of claims made by your Insurance Company.
Paying for Treatment Yourself
Please be aware that consultations may be payable on the day of your appointment – reception staff will be able to advise you.
Theatre invoices are payable one week before the surgical procedure.
For Outpatient treatment or tests, fees will be invoiced separately; one invoice for tests will be issued from Hillsborough Private Clinic and a further invoice will be issued separately by the Consultant you have seen. Theatre procedures include the Clinic’s fee and the Consultant’s fee.
Please clink here to view the Patient Guide & Information document.
COVID 19
If you have any Covid-19 symptoms at the time of your appointment, please undertake a lateral flow test and if positive, you must not attend the clinic for 5 days (from symptoms started or from positive test). Please contact us to let us know.
To help us keep the waiting area spacious and not crowded, we encourage our patients to attend their appointments alone and as close to the allocated appointment time as possible.
Face coverings are no longer worn routinely by staff within the Clinic, however, our Clinical team will identify if there is a need for mask wearing depending on the patients in their care.
Hand hygiene is essential to reduce the transmission of infection in all areas within the clinic. In line with our policy, staff follow strict hand hygiene principles. We encourage all patients to sanitise their hands upon arrival using sanitisers provided. Alcohol hand gel and wipes are available in every area of the Clinic.
Personal Protective Equipment (PPE) is worn for each clinical setting/ procedure as appropriate.